Best CRM Services in India
Healthcare CRM, also known as Healthcare Relationship Management, is a broadly used term for a Customer relationship management system, or CRM, used in healthcare. There are two basic types of healthcare CRMs, one is for a healthcare organization to stay in contact with their patients, the other is for a healthcare organization to stay in contact with referring organizations.The reason that there are two types of healthcare CRMs is because healthcare organizations generate new patients in two different ways. The first way is from patient choice. Individuals who are sick, hurt, need a dentist, or need a healthcare provider in some way find one that is suitable to their needs themselves.
Improved Informational Organization
The more you know about your customers, the better you’ll be able to provide them with the kind of positive experience that really pays off. Everything that they do, and every interaction that they have with your organization needs to be identified, documented, and recorded.
CRM Improves Your Customer Service
Your time is valuable, but so is your customers’ time. And, should your customers experience a problem that needs resolution, they’re going to be unhappy unless that problem can be taken care of quickly.
Automation of Everyday Tasks
Completing a sale is never as easy as just getting a customer to agree to commit. Along with the surface details of any sale, there are hundreds of smaller tasks that must be completed in order for everything to function properly.
Improved Analytical Data and Reporting
Miscalculated data should not be the reason you cannot succeed, with CRM this is no longer a possibility. CRM systems store information in one place which leads to improved analyzing of the data as a whole.
Target Management (Sales / Service)
Sales Team Management
Customers Credit Management
Service Team Management
Procurement / Purchase Management
Inventory / Stock Management
Cash Flow Management
Business Intelligent Reports & Dashboards
What Sets Us Apart
We maintain an open culture that fosters an entrepreneurial mindset, risk taking and innovation.
We are constantly learning, documenting and implementing the best practices from our operations around the world.
Our Cloud platform supports the entire healthcare ecosystem, right from a single clinic to national health projects spread across multiple regions and provinces
Easy management of multiple branches.
Drive sales, service and marketing performance with real-time dashboard
Gain a true 360-degree view of all customer data and customer interactions
Improve sales performance with accurate sales forecasts, automated commission and up sell management
Streamline order management processes with complete integration across sales and finance
Improve customer satisfaction with complete case management and customer history
Setting & Managing Sales Targets from Company to Sales executive levels
Managing the Sales Funnel
Monitoring & Managing Sales pipeline for all executives
Sales teams are better organised around Customerâ€™s priorities
Sales Team are more focused on critical prospects (80/20 rule)
Customer data is more accurate
Leads are better managed
Pricing of product and services are managed better
Set Email & SMS Alerts for appointment remindersMonitoring & Managing Receivables performance
Monitoring & Managing Payables performance
Managing Stocks (Low Stocks, Over Stocks & Unwanted Stocks) Sales team can manage their time efficiently by location (Calls, Follow ups, Payment Collections etc)
Service Teams are better organized
Automate Leads for Service Team
Warranty & AMC expirations are well managed
Well organized service maintenances.
Sales & Service Engineers Performance
Better Quotes/Invoices – No more less quotes
Customers Credit Limit
Set customer expectation accurately (Stock & delivery details)
History Management â€“ Data cannot be deleted
Easy to deploy & inexpensive
ZERO Maintenance COSTS
Sales Margins of every invoice (OPF)
Follow up Schedules with Alerts
No more Missed Leads
Lost Order Management / Analysis
No Data/Customer loss through employees
Customer data is protected and centrally managed. Teams are granted access to data at levels that are consistent with their role.
Efficient Meetings (discuss using accurate data in the meetings)
Performance hotspots are quickly identified so timely action can be taken to correct issues and reward outstanding results.
Important business processes are aligned in one system. In addition to customers, sales & service process CRM adapts to manage other items like products, purchase, inventory etc.
Identification of Sales by Market Segments
Identification of Sales by Sources
Sales cycles are reduced and win rates improved as teams have clear visibility of which prospects are most likely to close.
Search Products across all branches (Efficiently Manage Stocks)
SalesVigor CRM report module was designed to provide a simple and user- friendly excel reports in each module.
Reports for CEO
Reports for Branch Sale Managers & Executives
Sales Reports (More than 20 reports)
Service Reports (More than 90 reports)
Service Reports (More than 90 reports)
Cash flow (More than 40 reports)
Purchase Order (More than 3 reports)
Security (More than 4 reports)
Do You Need Help?
Contact us at the Techvigor Software Solutions office nearest to you or submit a business inquiry online.
About SalesVigor CRM
SalesVigor CRM is a Customer Relationship Management Software as SaaS, that helps companies to IDENTIFY, ACQUIRE & RETAIN the most valuable customer to sustain profitable growth.
SalesVigor CRM is specifically designed for UPS, Solar, Inverters and Battery Distributors & Dealers in INDIA
Some of our prominent clients with 2 or more branches
Saideep Marketing Pvt Ltd, Chennai (8 branches, around 22 User licenses)
Sree Nandhees Technologies Pvt Ltd, Chennai (2 branches, around 50 User licenses)
Gravity INDIA Technologies Pvt Ltd, Bangalore (2 branches, Enterprise Server License)
Adhitya Marketing & Services, Chennai (2 Branches, around 20 licenses)
Seven hills Systems, Chennai ( 3 branches)
Assure Energy Systems, Secunderabad
Powertech Peripherals Pvt Ltd, Varanasi
Odisha Solar, Orissa
Bright Solar Pvt Ltd, Gujarat
Offcom Systems Pvt. Ltd, New Delhi
Shakti Powertronix , Punjab
Techvigor Software is one of the best Hospital Information Management System (HIMS) software development company in India.
Techvigor Software is one of the best Hospital Information Management System (HIMS) software development company in India. Web based Dental College and Hospital Information Management System is an ERP suite of software modules to computerize any large scale hospital and connected clinics and its branches. It is fully online web based software.
We’ve changed the way ERP software is used to maximize productivity across your business. ERP can inspire your company to innovate your business so you can deliver inspiration to your customers. The Gemini is more than business software; it is the key to possibilities not yet imagined.